Effective Date: January 13, 2026
Eelam Innovations Limited (“Eelam Innovations”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a lawful, fair, and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eelam.co.ke/, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Company or organization name
- Billing and payment information
- Any other information you voluntarily provide through forms or communication
b) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
- Cookies and similar tracking technologies
c) Service-Related Data
When providing software, cloud, IoT, GIS, or integration services, we may process client data strictly as instructed and under contractual obligations.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services
- Respond to inquiries and requests
- Process payments and transactions
- Improve our website, services, and user experience
- Communicate updates, offers, or service-related notices
- Comply with legal and regulatory obligations
- Ensure security and prevent fraud or abuse
We do not sell personal data to third parties.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent provided by the data subject
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, provided such interests do not override your rights
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance functionality
- Analyze website traffic
- Improve performance and user experience
You may control or disable cookies through your browser settings. Disabling cookies may affect certain site functionalities.
5. Data Sharing and Disclosure
We may share your information only with:
- Trusted service providers and partners strictly for service delivery
- Payment processors for transaction handling
- Legal or regulatory authorities where required by law
All third parties are required to maintain appropriate data protection and confidentiality measures.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
These measures include access controls, secure hosting environments, encryption where applicable, and regular system monitoring.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Meet contractual and legal obligations
- Resolve disputes and enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
8. Your Rights Under Kenyan Law
Under the Kenya Data Protection Act, 2019, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
Requests can be made using the contact details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.
10. Children’s Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect personal data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page with a revised effective date.
12. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, contact us at:
Eelam Innovations Limited
📍 Ongata Rongai, Kenya
📧 [email protected]
📞 +254 7XX XXX XXX
🌐 https://eelam.co.ke/
